Exceptionally skilled and knowledgeable Instructional Designer with a passion for teaching. Adept at explaining complicated concepts in a clear and accessible manner to clients and colleagues. Practiced at coordinating with key subject matter experts during design, development, and deployment of learning programs. Highly experienced creating eLearning, mobile and micro learning, video, infographics, and more as learning solutions. Strong multitasker able to bring multiple projects to completion with cost-effectiveness and accuracy. Currently experimenting with Mixed Reality solutions (Augmented Reality, Virtual Reality).
Articulate Storyline 2 & 360
Various LMS Management
Final Cut Pro
MA; Information and Learning Technologies; eLearning 2018
Scholarship; MarketStar Education Award
BA; Psychology 2010
Published work on team learning efficacy.
Scholarship recipient; academic excellence.
Graduated with academic distinction.
Instructional Designer Nov 2017 - Present
Content Development Manager Mar 2015 - Nov 2017
Develop & deploy eLearning in Americas region for Hewlett-Packard Consumer Sales & Marketing
Produce video, eLearning modules and mobile-friendly learning materials related to new hire, skill development, new products and services
Encourage accessibility in the creation and adaption of learning materials
Manage 4 separate LMS systems to accommodate the wide range of audiences. Work with key stakeholders and subject matter experts across various departments and disciplines
Evaluate learner assessment, including certifications and training impact
Account Manager Feb 2014 - Mar 2015
Hired to assist with growth of Australian startup in US market.
Created and delivered training on product and technology for prospective and existing clients.
Developed new hire and and sales skill training materials for employees.
Product Specialist and Trainer Oct 2012 - Mar 2013
Provided SONY's sales teams with key messages and sales focus across five product categories.
Delivered large scale training sessions, created online learning tutorials, accreditation programs, training decks, and product knowledge videos.
Head Product Trainer May 2011 - Oct 2012
Provided front line technical and live product training support to retail stores and state area managers.
Conducted numerous large-scale trainings as webinars and at events (road shows, product launches, sports matches)
Account Development Manager Nov 2011 - May 2011
Managed the largest territory of BlackBerry's retail partner in Australia; 210 stores.
Created product training and tutorial videos; subsequently adopted nation-wide.
Assisted with sales, merchandising, consumer analysis, and product training.
Implemented a webinar training program to train stores beyond assigned territory.
Basic Graphic Design Jan 2013
Adobe Photoshop, After Effects, and Illustrator from the Billy Blue School of Graphic Design
Video Production Nov 2012
Video editing and production using SONY Vegas Studio from New Magic Australia Pty.